For common support questions, please visit our Support Database

  Support Database and FAQ

For CSR generation and Certificate Installation, please read the following lines
 

Web Server Specifics  Apache-MOD SSL  Apache-Raven  Apache-SSLeay  BEA Weblogic  C2Net Stronghold  Cobalt Raq 2  Cobalt Raq 3  Cobalt Raq 4  ENSIM  HSphere  IBM HTTP  iPlanet Server 4.1  Java Servers  Lotus Domino 4.6+  Lotus Domino Go 4.6.2.51  Lotus Domino Go 4.6.2.6+  Microsoft IIS 4.0  Microsoft IIS 5.0  Netscape Enterprise/FastTrack  Novell Console One  Novell iChain  Plesk  Roxen  ViaVerio  Website Pro  WebSTAR 4  WHM/CPanel  Zeus v3+

We provide you with information about generating the CSR in the most used server software, you can find them in the list on the right.
 

After you are emailed your certificate, two other certificates could be necessary to setup your SSL Server. It is essential that these certificates also be installed on your webserver in order to establish correct SSL connections with your customer's browsers. Should they be required, you may download these certificates individually or collectively as a bundled file below:

IPSSERVIDORES Root Certificate
(the one in Microsoft)

ipsCACLASEA1 Intermediate Certificate

Both Certificates in a single file, also called "BUNDLE CA FILE" or "BUNDLE FILE"
(for Apache, Plesk Administrator and other unix based servers)

We provide you with information about installing the certificate in the most used server software, you can find them in the list on the right.

If your certificate is working correctly, then the following Certification Path must be present in the information dialog of your browser

Certificates signed by ipsCA are part of the IPS SERVIDORES
certification tree, as seen on this IE information windows