For common questions regarding support, please visit our Support Database

  Support Database and FAQ

For CSR generation and Certificate Installation, please read the following lines

Web Server Specifics  Apache-MOD SSL  Apache-SSL  Apache-Raven  Apache-SSLeay  BEA Weblogic  C2Net Stronghold  Cobalt Raq 2  Cobalt Raq 3  Cobalt Raq 4  ENSIM  HSphere  IBM HTTP  iPlanet Server 4.1  Jakarta-Tomcat  Java Servers  Lotus Domino 4.6+  Lotus Domino Go 4.6.2.51  Lotus Domino Go 4.6.2.6+  Microsoft IIS 4.0  Microsoft IIS 5.0/IIS 6.0  Netscape Enterprise/FastTrack  Novell Console One  Novell iChain  Plesk  Plesk 7, 8  Roxen  ViaVerio  Weblogic  Website Pro 2.x  Website Pro 3.x  Websphere  WebSTAR 4  WHM/CPanel  Zeus v3+    Mail Server Specifics  Courier IMAP  Exchange 2002&2003    Dovecot POP/IMAP  Qmail Server

We provide you with information about how to generate the CSR in the most used server software. You can find them in the list on the right.
 

After receiving your certificate, another two certificates will be necessary to setup your SSL Server. It is essential to install these certificates on your web server in order to establish correct SSL connections with your customers' browsers. Should they be required, you may download these certificates individually or jointly as a bundled file:

IPSSERVIDORES Root Certificate
(the one in Microsoft)

ipsCACLASEA1 Intermediate Certificate

Both Certificates in a single file, also called "BUNDLE CA FILE" or "BUNDLE FILE"
(for Apache, Plesk Administrator and other unix based servers)

We provide you with information about how to install the certificate in the most used server software. You can find them in the list on the right.

If you have any problem, please contact us

If your certificate is working correctly, the following Certification Path must appear in the information dialog of your browser

Certificates signed by ipsCA are part of the IPS SERVIDORES
certification tree, as seen on this IE information window.